FREE SHIPPING within North American countries.
We offer FREE STANDARD SHIPPING on all Zen Worlds products within North American countries (Canada, Mexico and USA). Any exceptions will be usually displayed on the product description page or at checkout. You will have an opportunity to review the final shipping cost before you checkout.
FREE SHIPPING to the rest of the world.
For orders to the rest of the World, free shipping is available on orders $30.00 or higher, you will have the option to see shipping options and cost at checkout.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.
We ship within 24-72 hours. Please allow 3-6 weeks for delivery. In most cases, you will receive your item(s) earlier than expected and sometimes it depends on the destination. Your patience is truly appreciated. You can always contact us if you have any questions regarding your purchase at Zenworldscontact@gmail.com. Our customer is top of the line and we are ready for you.
When will my order arrive?
Our fulfillment center is currently overseas. Our average shipping time is most of the times 3-4 weeks. In very rare cases it can take until 6 weeks for some products. We ship worldwide so delivery times are all averages. Free shipping is available for all orders but it might take up to 60 days in some rare cases for the items to arrive.
NOTE: There are NO returns for clothing and only refund is for order NOT arrived. The clothing items are final sale, and are shipped directly from China, . We cannot afford any return.
You are covered in terms your order Willl arrive or we will refund or reship at our expense. Refunds are issued if for some issue your order is lost or wont arrive, or if it arrives broken/torn.
Will you provide a Tracking Number?
In most cases when order is shipped you will be emailed a tracking number. Some countries were shipping is restricted to a few shipping companies may not have tracking available, but this is rare. INTERNATIONAL orders will be fulfilled from our oversea fulfillment centers. This format of shipping does not include tracking numbers that function outside the United States.
I ordered Multiple items , but i have received my parcel holding just 1 of them...
If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.
I paid for my order but did not get a confirmation email
Be so kind to check the Spam folder, some emails might end up there.If you need to contact us, we are available at Zenworldscontact@gmail.com.
I have another inquiry that has not been addressed here
Please email us at Zenworldscontact@gmail.com and we'll respond as soon as we can.
IMPORTANT: Zen Worlds is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and...
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package.
Zen Worlds reserves the right to abandon the package(s) and will not be responsible for any refund.
What is your refund policy?
NOTE: ALL CLOTHING ITEMS ARE FINAL SALE. There are NO returns for clothing and only refund is for orders NOT arrived. The clothing items are on sale, and are shipped directly from China, . We cannot afford any return.
You are covered in terms your order Willl arrive or we will refund or reship at our expense. Refunds are issued if for some issue your order is lost or wont arrive, or if it arrives broken. There are no returns for clothing.